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5 Ways to Connect Microsoft Teams and Cisco Webex in 2021
For Microsoft Teams Rooms systems there will come and update that will allow you to join Cisco Webex and Zoom meetings from these devices, but it will not use the Teams software builtin to the device, it will instead use the Webex and Zoom web applications. In this comparison video, find out whether Zoom, Microsoft Teams, or Cisco Webex has the best audio and video. I compare the audio and the video across all o.
A crop of collaboration platforms became popular overnight including Zoom, Microsoft Teams, Cisco Webex, and more. All these products were lying under the radar under the gamut of products from their parent companies. Today, these collaboration software drive maximum attention and are flagship products for them.
- Re: Use Microsoft Teams to call into Zoom or Webex Meetings @FromFargo We just deployed our first MTR and it actually is a lot easier to allow Zoom / Webex through either the TAP interface or via the Teams Admin Center where you can access the device settings.
- In the Teams apps menu, click on Setup policies and add the Cisco Webex Call app to your Microsoft setup. Users will now be able to click Webex Call at the bottom of a window when chatting in Microsoft Teams.
For many reasons and in many businesses, we regularly see organizations with instances of both Microsoft Teams and Cisco Webex.
This post addresses how businesses got to this situation and highlights the best ways to connect the two platforms together.
Why Microsoft Teams and Cisco Webex?
Common reasons for instances of both Microsoft Teams and Cisco Webex include:
- Legacy or current Cisco hardware like telepresence, VoIP handsets, and Cisco Spark boards
- Microsoft 365 packages offering free Skype for Business and Microsoft Teams licenses
- Mergers and acquisitions where one company uses Cisco Webex and the other uses Microsoft Teams
- A new CIO or IT Manager started and implemented their preferred
solution - You interact with guests from other organizations that use different messaging platforms
Can Microsoft Teams replace Webex?
Microsoft Teams has tons of great features, like grid videos and custom backgrounds. You can integrate your conversations with Microsoft 365 and access direct routing.
But Microsoft Teams isn’t the right solution for everyone.
If you try to shift everyone to Microsoft Teams, you risk isolating some of your team members who use Webex.
People who don’t want to stop using their preferred app won’t switch easily. This puts your team at risk of shadow IT and other security issues.
It’s always better to give your team the freedom to use the tools they prefer.
If you do need to connect the two together, the next section outline five ways to connect the two platforms together.
1- Webex call features in Microsoft Teams
If all you want to do is connect your Microsoft Teams account holders with Cisco Webex calling features, here’s how:
In April 2020, Cisco announced a new Call Appfor Microsoft Teams. The app launches calls through Webex technology, even when you click the call button in Microsoft Teams.
To access this functionality, follow these steps:
- Verify users have accounts activated in the Webex Control Hub
- Ensure users are registered to the Cisco Webex Calling or Unified Communications Manager
- Make sure users have the Webex app
- Ensure you have Administratorprivileges for Microsoft Teams
- Update phone numbers for users in the Azure Active Directory
With us so far? Great.
Head over to the Microsoft Teams Admin Center and click Teams Apps followed by Manage apps. You can search for the Webex Call function and toggle the app status to allowed.
Remember to update your permission policies to allow third-party apps too.
In the Teams apps menu, click on Setup policies and add the Cisco Webex Call app to your Microsoft setup. Users will now be able to click Webex Call at the bottom of a window when chatting in Microsoft Teams.
Or employees can click on the Webex Call function on the left-hand menu bar and just tap in the number of the person they want to call through Webex.
Pros:
- Simple way to connect Webex calling functionality with Microsoft Teams
- Embedded buttons in Teams make the function easy to use
Cons:
- Only works to connect two VoIP calling strategies. You can’t connect your chat messages or file sharing this way.
- Calling opens a new window, which means there are more tabs for users to keep track of.
- Only works to add Webex Calling to Microsoft Teams. You can’t add Microsoft calling to Webex instead.
2 – Cisco Webex and Microsoft 365 integration
Cisco recently announced integration between its Webex app and the Microsoft 365 suite.
How do I integrate Webex with Office 365?
Does Zoom Integrate With Microsoft Teams
Users can access files like apps like SharePoint and OneDrive from within the Webex app.
If your end goal is to use the Microsoft 365 suite within the Webex app, this integration will work just fine.
How do I integrate a Webex team with Outlook?
Go to your Cisco Webex admin Settings.
Click on Outlook then Outlook settings. You’ll have the option to Connect to Outlook. Choose Yes and hit the Save button.
Having more than one app integrated with Outlook sometimes causes problems with Webex. Before you integrate Webex and Outlook, you’ll have to unregister other tools. This includes removing Skype for Business connections.
Once your Outlook integration is ready, you can see the status of Webex contacts in Outlook.
Pros:
a. Users no longer have to leave their Webex app if they use Microsoft 365 for productivity tools like Microsoft PowerPoint and Microsoft Word.
b. You can benefit from Microsoft Teams governance and data privacy from Microsoft 365 whilst never leaving your Webex app.
c. Share content created in Microsoft apps in Cisco Webex spaces.
Cons:
a. This integration is available for multiple Microsoft apps, but not Microsoft Teams.
b. If you’re a Webex for Web user, you can only view these types of files, but not make
The Cisco Webex and Microsoft 365 integration is great for users that are happy to live in Webex – but it doesn’t take into account users that prefer Microsoft Teams for collaboration.
3 – Bot integration for Microsoft Teams and Cisco Webex
If This Then That (IFTTT) helps apps and devices work together.
There are examples of IFTTT working in homes and businesses alike.
When rules are set for one app or device to do something based on the behavior of another app of device, these are called recipes.
From common scenarios like turning up the heating in your home when the temperature drops below a certain threshold to syncing your Instagram and Dropbox account, recipes come in all shapes and sizes.
When setting recipes for both Microsoft and Cisco, this typically includes what happens on Microsoft Teams when a message is posted in Webex.
For this scenario, a Webex users sends a message and the bot in Microsoft Teams gets a notification.
Pros:
a. Bot integrations come with many pre-built recipes to choose from across a range of apps and devices.
b. Familiar look and feel to consumer IFTTT apps.
c. Options to add your own customized recipes.
Cons:
a. Administration time can be lengthy as scenarios have to be set up one-by-one.
b. When new users are added, administrators must build new recipes.
c. Functionality across platforms is limited.
d. Cross platform experience is not seamless. Notifications are received in a bot rather than native to a chat, space or direct message etc.
4 – Host Webex meetings in Microsoft Teams
For users that prefer Microsoft Teams for messaging and collaboration, but must use Cisco Webex for meetings, there is the Cisco Webex Meeting app.
This is perfect for running Cisco Webex meetings direct from Microsoft Teams.
The meeting app is also available for Slack, Workplace from Facebook, and Google Calendar.
Pros:
a. Schedule and join Cisco Webex meetings without leaving Microsoft Teams.
b. Microsoft Teams users just need to add the Webex Meetings app to their Microsoft Teams app.
c. Simple administration in the Cisco Webex Control Hub.
Cons:
a. The Cisco Webex Meetings app for Microsoft Teams doesn’t support accounts on webex.meetings.com, on meetingsln.webex.com, or on Cisco Webex Meetings Server sites.
b. Limited to Cisco Webex Meeting functionality.
c. Messages, chats, files etc cannot be exchanged via the Webex Meeting app for Microsoft Teams. A meeting must be launched to communicate across platform.
d. Jonathan Dame wrote on SearchUnifedCommunications that customers of both Cisco and Microsoft using the integration have labelled it clumsy, forcing them to consider back to working in silos.
5 – External federation for connecting with guests on different platforms
Do you communicate with people outside your organization?
Do they use apps other than Microsoft Teams?
If the answer is yes to both of these questions, according to research, Cisco Webex is one of the most favored.
When this is the case, it becomes extremely unproductive moving out of Teams, into your external contact’s choice of app, and starting the conversation again.
Or even worse, end up resorting to email like it’s the 90s. (Okay, email has a purpose but you get the point).
That’s why Mio has created universal channels for Microsoft Teams with Webex…
Microsoft Teams Zoom And Webex
You can stay in Teams and send messages to your contractors, suppliers, or clients who use Webex.
They stay in their platform too and Mio translates the messages across platform.
And it’s not just messages that are supported! GIFs, emojis, channels, DMs, and message edits/deletes are all supported.
If this sounds like something you need, install Mio into either Microsoft Teams or Webex.
You choose which platform you use and your external contacts choose theirs.
If you’d like to learn more about enabling cross-platform messaging, you can watch our on-demand webinar with Mio CEO, Tom Hadfield, here.
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The remote working trend is shifting companies’ digital work hub from email to team collaboration applications. Increasingly employees rely on them as their primary means of engaging with their co-workers to manage tasks and workflows.
Team collaboration is rapidly extending beyond enterprise boundaries as companies look to embrace team apps to improve engagement with partners, suppliers, and customers.
In April 2020, Cisco announced a new Call App for Microsoft Teams. The app launches call through the Cisco voice and video services, even when you click-to-call in Microsoft Teams. As a result, users can join a Microsoft Teams meeting from a Cisco Webex Room Device and join a Cisco Webex Meeting from a Microsoft Teams Room.
Below is a list of frequently asked questions about Cisco Webex Meetings within Microsoft Teams.
Q: How can I use the Cisco Webex Meetings for a Team Meeting?
You can hold meetings with your team on Microsoft Teams with Cisco Webex Meetings after you or a member of your team has installed the Webex bot on your Microsoft Team. For a team meeting, only one member of the team needs to install the app. To install the Cisco Webex app, go to Teams on your Microsoft Teams then click on Manage Teams. Search for Cisco Webex Meetings App in the app store and then install it.
However, before you can set up Microsoft Teams for Cisco Webex Meetings, your Cisco Webex site administrator must first configure Cisco Webex either from the Control Hub or site administration as the case may be. As an administrator, you must link the users matching the Webex account with that of their Office 365 account. Similarly, the Microsoft Office 365 administrator must accept or decline permission to add the Cisco Webex Meeting.
Q: What are the permissions needed to use Cisco Webex Meetings in Microsoft Teams?
To have a seamless integration of Cisco Webex Meetings into Microsoft Teams, Microsoft Office 365 will require you to accept or decline some of the following permissions from Cisco Webex :
- Read user calendar
- Read and write calendar in all mailboxes
- Maintain access to data you have given it access to
- Read all groups
- Read all users’ full profiles
- Read contacts in all mailboxes
- Read directory data
Microsoft Teams Rooms Zoom Webex
Q: How can I join the Cisco Webex Meetings from Microsoft Teams?
You can join a Cisco Webex Meetings from the Command Box in the Webex Tab and accepting the join prompt sent via message extension.
To join a Cisco Webex Meetings through Webex Tab, simply click on the Upcoming Meetings and join the scheduled meeting. You can also use both the meeting number from the email invitation sent to you or Personal room ID from the Personal Room URL to join a meeting.
On the Command Box located at the top of Microsoft Teams, enter @Cisco Webex Meeting and then enter the meeting number and then select join.
Q: What is the maximum number of participants that Cisco Webex Meetings in Microsoft Teams can hold?
Microsoft Teams can currently accommodate 250 participants in a meeting. However, it plans to expand the maximum number of attendees to 1000, while Webex already has a ceiling of 1000 attendees.
Q: How do I schedule Cisco Webex Meetings in Microsoft Teams?
You can schedule a meeting directly from your Microsoft Teams workspace with Webex Tab. You can also schedule a meeting on a channel or a private chat with Webex Tab.
To schedule a meeting in a channel, select Webex Tab from the channel and choose the schedule. Choose the meeting type which is between Cisco Webex Meetings and Webex personal Room meeting. A channel meeting is open to everyone in the channel.
For a private meeting, select the Webex Tab in a private chat with the Cisco Webex Meetings bot. Private meetings are only for invited individuals and not all the team members.
For both private and channel meetings, you can select the frequency of your meeting when scheduling. You can choose whether you want a daily, weekly, monthly, or annual meeting.
You can also use a command @Cisco Webex Meetings on the Cisco Webex meeting App to share a meeting link from your Personal Room with your participants or the join button if you do not have a Personal Room. Use the help command on your app if you are not sure of the appropriate command.
Q: How do I add participants to a meeting?
You can add attendees as you schedule your meeting by adding the email address of the participants. Simply select “invite all channel members” in the Attendees box if you want to invite everyone in your Team. To invite only some participants, enter the email address of the people you want to invite.
To make it easy to add participants’ email addresses, the ‘look ahead’ feature of Cisco Webex lets you add attendees by typing the first three letters of their email addresses and the rest will auto-fill. If more than one person’s email address starts with the same first three letters, you will find the suggestion of all the participants.
Q: Will I know if a scheduled meeting has started?
Yes. You will get notified five minutes before your scheduled meeting will start from your Cisco Webex app. You can also check the ‘Upcoming Meetings’ list to know if a scheduled meeting has started, how long it has been going on, and the number of participants who have joined.
Q: What do I do if I am not ready to join a meeting?
When notified of a meeting from your Cisco Webex device, you can hit snooze or join the meeting immediately. If you are not ready to join a meeting, you can simply continue to snooze it until you are ready.
Q: How do I record a meeting?
You can record your meeting to listen to it later in case you miss any part of the meeting. As a participant in an ongoing video meeting, you can record a meeting by tapping the ellipses (…) menu on the screen.
Q: Will others know if I record a meeting?
The meeting participants will be notified of the recording when the meeting ends with the topic of the meeting, date, time, duration, and a play button. At the end of the meeting, you can play and share your recordings with other participants in the channel or private chat. You can go back and listen to the recordings from the last ten days on the Webex sites on the right side of the Webex Tab as saved on the cloud.
Q: Can I share content from Microsoft Teams with Cisco Webex Meetings participants?
Both the Cisco Webex Meeting and Microsoft Teams support content sharing in a meeting. As an active speaker in a meeting, you can share your screen and use digital whiteboarding to buttress your point in a meeting. Using a dual-screen solution, you can see the active speaker on one side and the shared content on the other. You can share content bi-directionally from Microsoft Teams to Webex Meeting during a meeting.
However, you cannot chat or share direct messages from the native app.
Q: Can I use Microsoft Team’s feature in Cisco Webex Meetings?
You can also use some of the Microsoft Teams features in Cisco Webex Meetings, like screen sharing, digital whiteboard, and virtual background during video conferences. However, the Cisco Webex Meetings app for Microsoft Teams does not support hybrid Microsoft Exchange mailboxes.
The interoperability between the Cisco Webex Meeting and Microsoft Teams allows users to join Cisco Webex Meetings from Microsoft Teams if invited. Cisco Webex users can also join Microsoft Teams room’s meeting through their Cisco Webex devices. How to open ips files on windows.
Q: Can I use my mobile device for Cisco – Microsoft meetings?
Yes, you can use any mobile device that supports the Webex Meeting app to start, schedule, and join Microsoft Teams meetings. Cisco Webex Meetings supports mobile devices such as Touch 10, iPads, iPhones, Huawei, Xiaomi, and the new Samsung series. You can download and install the Cisco Webex Meetings app, accept the permission, and join a scheduled meeting chat with a Microsoft Team user. Your mobile device must be at least 3G compatible to support Webex -Teams meetings.
Q: How secure is the Cisco Webex Meetings within Microsoft Teams?
Microsoft Teams has end-to-end encryption. Cisco Webex Meetings in Microsoft Teams can take advantage of the Azure AD integration in Microsoft Teams.
Q: Which is better, Cisco Webex Meetings or Microsoft Teams?
The choice between Microsoft Teams and Cisco Webex Meetings is a difficult one. Although the two collaboration platforms have similar features, they also have distinct differences. It depends on the need of your organization.
The app integrations built into the Microsoft Teams makes it the best choice for collaboration. But Cisco Webex Meetings offers better conferencing solutions if your company uses Cisco voice and video devices & services. Microsoft Teams has more extensive features in its free plan than Cisco Webex Meetings. Microsoft Teams and Cisco Webex Meetings have different levels of security but Webex provides better end-users control when it comes to management than Microsoft Teams.
You need to consider what your company prioritizes. You can compare the cost, security, and telephony extensions as well as the main features of both platforms to determine your choice.
Q: Can Microsoft Teams replace Cisco Webex Meetings?
Microsoft Teams Zoom Webex Meeting
Choosing Microsoft Teams or Cisco Webex depends on your enterprise needs. Both Microsoft and Cisco are focused on bringing enterprise solutions. However, while Cisco Cisco Webex Meetings can take advantage of Cisco’s hardware solution to deliver superior video conferencing experience to its users, Microsoft can build on its Office 365 with Teams to ensure users have seamless communication and collaboration.
Q: What is the difference between Cisco Webex Meetings and Cisco Webex Teams?
Microsoft Teams Zoom Webex 比較
Cisco Webex Meetings is a cloud-based solution for online video-conferencing and meeting while Cisco Webex Teams is a cloud-based collaboration app for teamwork. Features like meetings, group messaging, file sharing, and screen sharing are inclusive in Cisco Webex Teams.
Q: How can I use Microsoft Teams to call into a Cisco Webex Meeting?
Webex Teams Microsoft Edge
The integration of Microsoft Teams within the Cisco Webex Meeting does not allow Microsoft Teams users to call directly into a Cisco Webex Meetings session unless invited to join the meeting.